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FREQUENTLY ASKED QUESTIONS

 

As we continue updating our list of frequently asked questions, visit the following website for some useful information on proper tree care and how to find a qualified arborist.

http://www.treesaregood.org/

Q: What areas do you serve?

A: We serve Fresno, Clovis, and most recently the Madera Ranchos.

Q: What is an ISA Certified Arborist?

A: An arborist by definition is an individual who is trained in the art and science of planting, caring for, and maintaining individual trees. International Society of Arboriculture (ISA) arborist certification is a nongovernmental, voluntary process by which individuals can document their base of knowledge. Certified Arborists are individuals who have achieved a level of knowledge in the art and science of tree care through experience and by passing a comprehensive examination developed by some of the nation’s leading experts on tree care. This certification also requires continuing education units, which keeps arborists up to date on new data, research, techniques, and safety procedures.

Q: Can I send you a picture of my trees for an estimate?

A: We prefer to see all trees in person by our arborist to provide you with an accurate quote. Pictures of trees can be very deceiving. There are several factors that go into our estimates: tree height, tree location on property, density of canopy, proximity to structures or fences, drop zone, access for a lift, access for a stump grinder, etc.

Q: What payment methods do you accept?

A: We accept cash, check, or credit/debit card. You can even pay from your smart phone or computer directly on our invoice!

Q: When is my invoice due?

A: Payment is due upon completion of work. Unpaid invoices are subject to a charge of 5% of your invoice total for each 7 days it goes unpaid.

Q: Are you licensed and insured?

A: Yes! We pride our business in being licensed, bonded, insured, and have worker's compensation. We encourage each and every one of you to verify ALL of this information (especially the worker's compensation) no matter which tree service you choose! Did you know even businesses who employ immediate family members are still required to have worker's compensation?

Q: Do you have a price minimum?

A: Yes, our minimum is $250.

Feel free to email us any other questions you'd like to see answered here!

arborsolutions559@gmail.com

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(559) 797-1661

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